Refund policy

At Akir Store, we work exclusively with independent designers and custom production models. Our products are made with care, intention, and respect for sustainable fashion practices.

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No Returns or Exchanges (Except for Quality Issues)

As each piece is produced to order or in limited quantity, we do not accept returns or exchanges for reasons of change of mind, wrong size, or preference.

This policy helps reduce unnecessary waste and supports the growth of our independent designer community.

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Damaged or Faulty Items

If your item arrives damaged, defective, or incorrect, please email us at business@akirstore.com within 3 days of receiving your order, including:

• Your order number

• Clear photos of the item and the issue

• A short description of the problem

Our team will respond within 1–3 business days to assess and resolve your request.